Frequently Asked Questions
Everything you need to know about your TapRoots shopping experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our collections feature varied fits, we recommend measuring a similar item you own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
Are TapRoots materials sustainably sourced?
Yes, we prioritize ethical fashion. We work with certified manufacturers to ensure our fabrics are responsibly sourced and our production processes minimize environmental impact.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel an order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.